Case Study / Luxury Jewellery

3X+ ROAS achieved on high-ticket sales

How a bespoke jewellery brand scaled online consultation appointments and high-ticket direct sales (£1,500–£8,000) achieving a consistent 3X+ ROAS.

Client:Bespoke Fine Jewellery Atelier
Location:London Mayfair
Timeline:4 Months
3X+
Return on Ad Spend
Across Google & Meta
£1,850
Average Order Value
Custom ring commissions
4,524
Luxury Store Visitors
Qualified affluent traffic
£42K+
Initial Revenue Run
First 90 days of ads
01

The Challenge

Selling custom jewellery online requires exceptional consumer trust. Standard e-commerce impulse ads failed completely for items priced at £1,500+.

High average order value (£1,800+) resulting in lengthy consideration cycles (21–45 days).
No structured retargeting to re-engage visitors after initial website viewing.
Lack of high-definition craftsmanship video assets.
02

The Approach & Execution

We built a two-pronged strategy: Google Search for high-intent 'bespoke engagement ring London' terms, paired with Meta cinematic macro-craftsmanship video retargeting.

Phase 01

Cinematic Craftsmanship Showcase Ads

Produced 4K macro video ads showcasing master goldsmith diamond setting, certification, and custom design processes.

Phase 02

Private Consultation Booking Flow

Positioned the primary call to action as a private champagne design consultation in Mayfair or via video call.

Phase 03

Sequential 30-Day Retargeting

Delivered customer review stories on day 3, bespoke craftsmanship proofs on day 7, and bespoke packaging reveals on day 14.

03

The Results & Business Impact

Generated consistent high-ticket commissions and luxury ring sales, achieving over 3X+ blended ROAS.

Achieved a 3X+ sustained return on ad spend across luxury custom collections.
Secured 4 high-value online transactions and dozens of Mayfair showroom appointments.
Reduced customer acquisition cost by 58% through sequential retargeting.

Services & Deliverables

Core Capabilities
Google AdsMeta AdsGA4 E-commerceHigh-Ticket Retargeting
Key Deliverables
  • 4K Macro Jewellery Video Production
  • Mayfair Showroom VIP Booking System
  • Google High-Intent Engagement Ring Campaigns
  • Sequential Retargeting Funnel Architecture
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